Google Reviews by SMS
After a completed service, send customers a short SMS with a direct link to your Google review page.
The best moment to ask for a review is when the customer is picking up a finished car. Autolog helps you send the request in a few clicks, track the status, and keep the customer database clear.
Fast request after service
Send the request directly from the customer card or from a completed service record.
- The SMS uses the review link configured for the workshop
- Sending respects the customer's SMS notification setting
- Available for customers with a stored phone number
Review status overview
See who has not been asked yet, who already received the SMS, and who has left a review.
- Review status directly in customer records
- Filter by not requested, requested, and completed reviews
- Requested and completed dates stored for each customer
Controlled follow-up
When needed, resend the request and mark customers who have already left a review.
- Dedicated action for resending the SMS
- Manual mark-as-completed action
- Clear overview without unnecessary duplicate outreach
How it works
The feature builds on existing SMS credits and customer records in Autolog.
Set your Google review link
Save the link to your Google review profile in workshop settings.
Send the SMS after service
Send the request from the customer card or from the action on the latest completed service record.
Track customer status
Autolog stores the request date and shows the review status on the customer.
Mark completed reviews
When the customer leaves a review, mark it as completed to keep the database clean.
Want more Google reviews after completed service?
Use Autolog for simple SMS review requests and clearer customer communication.